DCPC Vulnerable Road Users

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Date/Time
Date(s) - 24/07/2018
8:30 am - 4:00 pm

Location
Station House Training Centre


Who is this for?

From the 10th September 2009 a legislative directive came into force with the aim to improve the skills and knowledge of LGV & PCV drivers. All Professional LGV & PCV drivers must complete 35 hours of training before Sept 2013 (PCV) and Sept 2014 (LGV) respectively.

Applicable to licence categories: C1, C1+E, C, C+E, D1, D1+E, D, D+E

Aims and Objectives:

To inform professional drivers of the im-portance of company image and customer expectations. Candidates will learn how to conduct themselves when faced with a difficult customers and sensitive situations, viewing the problem objectively, and not taking the customer’s grievances personally. Building strength into the company brand through positive customer interaction.

Course Content:

  • Introduction, aim and objectives
  • Introduction to Driver CPC Periodic training scheme
  • Duties and responsibilities of driver
  • A personal action plan
  • Road users– Facts and figures
  • Assessing high risk areas
  • Hazard perception and driver awareness
  • Consequences and effects of an incident
  • Driver heath and wellbeing
  • Dynamic risk assessments
  • Vehicle equipment and checks
  • Technology and over reliance
  • Course evaluation and quiz

Duration: 1 Day

Bookings

£102.00

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