Vulnerable Road Users DCPC

Back to: Transport & Logistics

Address:201 The Waterfront, Stonehouse Business Park, Stonehouse, Gloucestershire, GL10 3UT

Duration:1 day

Date:10/04/2024 - 10/04/2024

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" Brilliant trainer, best course I’ve ever been on "

Candidate

" This has been the best and most practical course I have ever been on. Instructor was very approachable, knowledgable & helpful and pushed me to do as well as possible. "

Candidate

" Made a dull subject enjoyable! "

Candidate

" Both trainers very helpful, welcoming and most of all, easy to talk to and get along with. Thoroughly enjoyed my 4 days here "

Candidate

" I have been asking C&G to deliver training to our staff for the last 10 years. During that time they have supplied an extensive range of training courses. C&G have always provided professional, competent trainers who have developed good rapport with the staff. The booking of courses is flawless, and I have never been let down by this company. It has been a pleasure to work with C&G, their staff being polite and courteous. Their rates are competitive, and the quality of instruction is high. This led to our Training Department using C&G as the sole external training provider for much of our training needs. I wholeheartedly recommend them to anyone who needs their staff trained. "

Magnox
  • Price:£86.50 + VAT
  • Spaces Available:Limited Spaces
  • Duration:1 day
  • Dates:10/04/2024 - 10/04/2024
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Who

From the 10th September 2009 a legislative directive came into force with the aim to improve the skills and knowledge of LGV & PCV drivers. All Professional LGV & PCV drivers must complete 35 hours of training every 5 years. Applicable to licence categories: C1, C1+E, C, C+E, D1, D1+E, D, D+E

Aims

To inform professional drivers of the im-portance of company image and customer expectations.

Objectives

Candidates will learn how to conduct themselves when faced with a difficult customers and sensi-tive situations, viewing the problem objectively, and not taking the customer’s grievances person-ally. Building strength into the company brand through positive customer interaction.

Outline

• Introduction, aim and objectives
• Introduction to Driver CPC Periodic training scheme
• Duties and responsibilities of driver
• A personal action plan
• Road users– Facts and figures
• Assessing high risk areas
• Hazard perception and driver awareness
• Consequences and effects of an incident
• Driver heath and wellbeing
• Dynamic risk assessments
• Vehicle equipment and checks
• Technology and over reliance
• Course evaluation and quiz