Vulnerable Road Users DCPC

Back to: Transport & Logistics

Address:201 The Waterfront, Stonehouse Business Park, Stonehouse, Gloucestershire, GL10 3UT

Duration:1 day

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Price: £86.50 + VAT
Duration: 1 day
Course Dates:


From the 10th September 2009 a legislative directive came into force with the aim to improve the skills and knowledge of LGV & PCV drivers. All Professional LGV & PCV drivers must complete 35 hours of training every 5 years. Applicable to licence categories: C1, C1+E, C, C+E, D1, D1+E, D, D+E


To inform professional drivers of the im-portance of company image and customer expectations.


Candidates will learn how to conduct themselves when faced with a difficult customers and sensi-tive situations, viewing the problem objectively, and not taking the customer’s grievances person-ally. Building strength into the company brand through positive customer interaction.


• Introduction, aim and objectives
• Introduction to Driver CPC Periodic training scheme
• Duties and responsibilities of driver
• A personal action plan
• Road users– Facts and figures
• Assessing high risk areas
• Hazard perception and driver awareness
• Consequences and effects of an incident
• Driver heath and wellbeing
• Dynamic risk assessments
• Vehicle equipment and checks
• Technology and over reliance
• Course evaluation and quiz